Cancellation Windows & Letters of Authority

Two clean paths off an incumbent

When you are ready to change Permanent Services providers, the paperwork matters as much as the price. Topline supports two transparent paths.

Path A — LOA opt-in

A Letter of Authority (LOA) lets you authorize RecyclingIT to send cancellation notice on your behalf, following the incumbent’s required method and timing.

Choose this when:

• You want a turnkey transition
• Certified-mail / formal notice requirements feel easy to miss
• Multiple sites need coordinated dates

You stay informed; RecyclingIT runs the process within the ethical standards expected toward incumbents—no surprises, no cut corners on notice rules.

Path B — Customer-handled cancellation

You (or your counsel / facilities lead) send notice yourself. You still capture:

• Cancellation / notice date
• Desired RecyclingIT start date
• Confirmation that notice met the agreement’s window and delivery method

Those dates sync for territory follow-up so field and sales are not guessing.

What “good” looks like

• Notice lands inside the contractual window
• Method matches the agreement (often USPS certified / registered)
• Container removal and first service dates are sequenced so the dock is never without coverage
• Access notes (gate, corral, hours) are already on file

How Topline helps

After bill and agreement review, the transition step records your path, LOA authorization (if any), and service details—then queues Salesforce so reps see the same story you just confirmed.